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Put patients first with virtual healthcare services.

Schedule a meeting to get started. No obligations.

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Healthcare Virtual Assistants

Offload admin and reception with HIPAA certified Healthcare Virtual Assistants (HVAs).

Medical Billing

Offload medical billing to our HIPAA compliant certified professionals and expand your capabilities.

HIPAA training and certification

HVAs are HIPAA trained and certified. Training is overseen by a U.S. based Registered Nurse (RN) with more than 35 years experience. HVAs are trained in medical and insurance terminology, common healthcare insurance systems, EMRs, patient messaging systems, and proper telephone etiquette.

HIPAA Compliance Guide | snapscale

HIPAA Compliance Guide

Read about our training, certification and security information.

Safeguards

We are committed to not utilizing or disclosing Protected Health Information (PHI) beyond the scope allowed by our contract or mandated by legal obligations. We have implemented safeguards and security measures to ensure that the use or release of PHI is strictly in line with the stipulations of our agreement.

View our HIPAA Compliance Guide for more information.

Healthcare Virtual Assistant (HVA) Onboarding

How do you on-board an HVA?

Find out about how to prepare, training in phases, and what questions to ask. Pradeep Mettu MD breaks it down in his fantastic guide The Mettu Method.

HVA Benefits

A few words from Pradeep Mettu MD on how HVA services transformed his practice.

Video Spotlight

A few short clips of Nathan Bush talking to clients about Healthcare Virtual Assistants (HVAs) and how HVAs have made a huge difference in their practice..

Ophthalmologist Shares His Experience

"We call [our HVA] our swiss army knife"! Ophthalmologist shares his experience with HVAs and how it helped him.

Physical Therapist chooses HVA

"HVA services checked all the boxes of what we were looking for", says physical therapist

* BBC Global Services was our previous name. We have re-branded to snapscale.

What our customers say

We know, sometimes you just need to hear it from others. Our customers love us, and you will too.

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Healthcare Services

Welmerly [Our Healthcare Virtual Assistant] is able to work independently and rarely has to contact us with questions. This has helped us achieve our vision for providing high-quality, unrushed care while growing our practice.

Marc Plawner PT, Cert. MDT, co-founder
Impact Physical Therapy

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Healthcare Services

snapscale is an excellent boutique outsourcing company. They've helped our business bring on reliable contractors to help with customer support and we'e been very pleased with performance.

Bobby Shomrony, VP of Sales Operations
Felix Gray

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Healthcare Services

You have been so helpful and love having you. Thank you so much!

Reynald Sioson
R.O.C.K Physical Therapy

Ready to get started?

Contact us or schedule a meeting for an easy high level conversation with no obligations.


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Need more info?

We break down how it all works so there is no mystery about what happens if you are interested and want to take the next step.


chevron_rightHow it works